Family Shoe Store

M. Calverley

3 years ago

My husband struggled for years to find comfortable work boots that also met shop safety requirements. The owner took a look at his feet and recommended a style of work boots that fit perfectly and are very comfortable. We will definitely be coming back.

Andrew Meagher

5 years ago

When you first see the price tag, you want to have a heart attack but upon talking to the gentleman who runs it, you understand why the price is up there. The shoes are very well constructed. My wife and I both got a pair of waterproof boots that are capable of hiking the local trails. He is very knowledgeable and can answer just about any question you have. No high pressure sales here. Absolutely wonderful place to get shoes. Will be going back and getting more shoes for sure.

T. Scott Brandon

4 years ago

Family Shoe Store is fantastic! Eric helped my wife pick out two new pair of Hoka shoes, then custom-fit inserts for her. After wearing the shoes for two weeks, we went in to have them fine-tuned, and Kevin updated and adjusted the inserts, all included in the original purchase price. We've received the same expert, friendly service each time we visit. For the past eight years, it's the only place my wife will buy shoes.

R Sewell

year ago

Amazing customer service. Great selection and prices comparable to online retailers. No wait and can try them on/see in person. Beat place for hoka shoes

Dorathy Mckernan

year ago

I've purchased three pairs of shoes in the last few months, great place and the gentleman are very knowledgeable.

Ben Davis

year ago

Had an excellent experience with these folks. As much as I like Swains and their selection I've never had a bad experience at this store. I have really bad feet and this guy's experience really helped out. He takes the time to work with you and the shoes I ended up with were fantastic.

Richard Pennenga

8 months ago

I went to a local show store hoping to find someone who knew enough to inform my decisions. Bingo! The gentleman who helped me listened first & then gave me information I didn't know to ask for. I am *very* pleased with my new hiking footwear!

Monica Tenneson

month ago

Such wonderful people there - it’s an iconic spot here in Port Angeles. Even just stopping in to visit those who run this wonderful establishment is such a pleasure.

Deziree Greenstreet

2 years ago

I went to this sweet little local shop this morning, praying I would find comfortable quality dress shoes and I did! The man working there was so friendly and helpful! The shop has some really cool shoe history inside! I am very happy I stopped in this morning. I will be back!

Andrea Naglich (Andee)

4 years ago

On a cross country road trip from Colorado to the PNW and back. Left when temps were warm and I only had my Chacos. I have traveled the globe with only those sandals and never needed anything else. Admittedly always warmer climates. Got desperate and walked in to see if a pair of closed toe shoes could be afforded. I was met with outstanding customer service especially when it comes to size and fit. I hate boots because of the on/off festival. I just want shoes I can slip on...but lo and behold they found me a slip on Keen BOOT that has been with me now for 5 days and done most of Olympic National Park without fail. Warm. Dry. Happy feet...even through the Hoh Rainforest! Many thanks to the fine footmen of the Family Shoe Store!